Your purchase of an E-Z Schedule Appointment Manager license entitles you to 60 days of free technical support to help you get started.  There is an nominal annual fee for continued support after that initial period ($39.95 for a 5-user license).  Click here to purchase or renew your annual technical support subscription through a secure link to PayPal/Verisign Payment Services. 

The following are answers to a few questions often asked regarding E-Z Schedule installation and operation:

Frequently Asked Questions

  1. What limitations are there on the evaluation copy?

  2. What are the system requirements for E·Z Schedule?

  3. Can I import client data from my current files?

  4. Can I schedule physical resources?

  5. Can I customize client database fields?

  6. Can I customize appointment fields?

  7. How do I uninstall E·Z Schedule?

  8. How do I get technical support?

  9. Can I have E·Z Schedule customized to my specific needs?

  10. Where and when can I get updates for new features?

  11. Why won't E-Z Schedule start on my Windows 2003 Server?


    Configuration Command Guide

    For a complete list of E-Z Schedule Appointment Manager configuration options, click here.

Additional Support Files

Click Here to Download a US Zipcode Database Update
Click Here to Download the Australian Postal Code Database
Click Here to Download the Canadian Postal Code Database
Click Here to Download a Custom Report Demonstration
Click Here to Launch a Remote Support Session


 
    

 

What limitations are there on the evaluation copy?

The evaluation copy is fully functional with the exception that

you are limited to 30 schedule records (where each record represents 1 entire day of appointments for 1 scheduled resource).  (Back to Top)


What are the system requirements for E·Z Schedule?

E·Z Schedule will run on Windows 98/2000/NT/ME and XP. It requires about 15 megabytes of disk space to install.  (Back to Top) 


Can I import E·Z Schedule client data from my current files?

If you use Intuit's Lacerte tax preparation software, there is a specific import routine to load your individual client database.  For others, there are generic import routines that will let you map any standard dBase, CSV or text file into the E·Z Schedule client database.  If you have special needs regarding client data migration, please contact our technical support department at support@e-zschedule.com(Back to Top) 


Can I schedule physical resources?

You can add physical resources (e.g., conference, exam, meeting rooms, etc.) and group them for easy schedule management.  (Back to Top) 


Can I customize client database fields?

You can suppress the display of spouse information.  Additionally, you can configure the program to use the spouse First-Name, Last-Name, Date-of-Birth and the E-Mail fields as capture points for your specific data (e.g., chart number, litigation type, etc.  See the system help file for more information on simple field replacement.  For more extensive customization of your client database where you can add a second data tab to your client edit screen and up-to 15 custom data fields, click here.
(Back to Top)
  


Can I customize appointment fields?

You have the ability to define up-to nine (9) custom data fields that can be stored for each appointment.  These fields can be text, numerical, date or multiple-choice type data.  The defined fields can be later be manipulated and displayed in custom reports developed to your specification.  Typical fields might include fees, collections and type of payment.   Typical reports could detail or summarize daily revenue and collections activity.  For details, click here.
(Back to Top)
  


How do I install E∙Z Schedule on my network?

Network installation is simple!   Click here for network installation instructions.  (Back to Top) 


How do I get technical support?

Your purchase of E·Z Schedule entitles you of 60 days free technical support.  Just contact support@e-zschedule.com.  To purchase or renew your technical support subscription through a secure link to Verisign Payment Services, click here(Back to Top)


Can I have E·Z Schedule customized to my specific needs?

E·Z Schedule is very flexible in its configuration. If however, you need a specific feature not available in the program, customization is available at hourly rates. Custom modules can be developed to your specification and linked to your E-Z Schedule Print or File Menus via simple configuration statements (Click here to download a demonstration).

For more information regarding customization services, contact support@e-zschedule.com for details. 

Click here to submit a payment for program customization.  
(Back to Top)
 


Where and when can I get updates for new features?

E·Z Schedule is a work in progress.  New feature suggestions from the user base are constantly being reviewed and many are implemented to make E·Z Schedule as efficient and full-featured as possible. Click here to see the latest news about E·Z Schedule features.

(Back to Top)


Why won't E-Z Schedule start on my Windows Server 2003?

You must add E-Z Schedule to the exception list for Windows Data Execution Protection Services. By default, DEP is only turned on for essential Windows operating system programs and services.  If your System Administrator has configured "Turn on DEP for all programs and services except those I select.", you can manually add E-Z Schedule to the DEP exception list as shown following:

Here's how to do it for Windows XP:

1. Right-Click "My Computer"
2. Left-Click "Properties"
3. Left-Click the "Advanced" Tab and then the Performance "Settings" button"
4. Left-Click the "Data Execution Prevention" tab
5. If DEP is selected for ALL programs, left-click the "Add" button, navigate to the E-Z Schedule program folder and double-click eszched.exe. This will add E-Z Schedule to the list of programs you want excluded from DEP.
6. Hit "OK" to save/apply your new DEP settings

Click here to view additional information from Microsoft's site.

(Back to Top)

 

"Excellent appointment manager"

for any office, small or large. Easy to setup, simple to use, and receptionists love it for making their lives easier. Technical support is outstanding!

M. Ralph, Revelstoke Credit Union, British Columbia, Canada.

 

"Simplicity"

...this is one of the very, very few programs that I have come across that was worth purchasing.
 
I looked at dozens of appointment calendars over the past couple of weeks (including the web-based ones), and yours, by far, surpassed them all.
 
Why?  Because it didn't try to incorporate extraneous features that were not needed... SIMPLICITY!  (It does what is needed... schedule!)  Yet, it allows great flexibility!
 
Bob Ayers, EA,
Beach City, OH
(330) 866-4520


Click Here for More Kudos...